Shipping, Refunds, and Policies


All orders to anywhere in the United States ship with USPS Priority Mail

We ship to most countries. Upon checkout please enter your address to get an updated amount. 


You have 90 days from the time of purchase to return an item for a full refund or credit towards another product on  Returns must be requested by sending an email to

Please be aware that custom made products (reorders for previous customers who ordered at COSTCO) cannot be returned!

Customer will be responsible for shipping back the items to Orthera at the US address provided when the return is requested.